These terms apply whenever you book or attend a coaching session with Miles Ahead Football, whether 1-to-1 or small group. By booking a session, you (as the parent or guardian making the booking) agree to them. If anything here is unclear, get in touch before booking — hello@milesaheadfootball.co.uk or 07999 325920.

Bookings

All sessions are arranged by request through the contact form, by phone, or by email — there’s no self-service calendar. Once we’ve agreed a date, time, and venue, that’s your confirmed session. Session types, tiers, and pricing are as shown on the Sessions page at the time of booking.

Payment

Payment is arranged directly between you and Miles at the time of booking — there’s currently no online payment on the site. If that changes (for example, an online deposit to secure a booking), this page will be updated first so it’s always clear what to expect before you pay anything.

Cancellations and rescheduling

If we need to cancel — for example due to weather, venue availability, or coach illness — your session will be rearranged to the next available slot. It won’t be lost or charged.

If you need to cancel or reschedule, please give at least 24 hours’ notice where possible, so the slot can be offered to someone else. Sessions cancelled with less than 24 hours’ notice may not be eligible for rescheduling. We understand things come up — if there’s a genuine emergency, just let us know and we’ll be reasonable about it.

Our refund policy

If your player’s first session isn’t right for them, we’ll refund it — no argument. We don’t offer an improvement guarantee beyond that: coaching outcomes depend on the player as much as the coaching, and we’re not going to pretend otherwise.

Health, safety and physical activity

Football is a physical activity and carries a normal risk of injury like any sport. Please let us know before the first session about any medical conditions, injuries, or additional needs that might affect how your player trains, so sessions can be planned appropriately. A parent or guardian should remain contactable and nearby throughout every session.

Miles is DBS-checked and is the designated Safeguarding Lead for Miles Ahead Football. Session venues vary and are confirmed with you before each session — see the FAQ page for more on how this works.

Conduct

We expect players and parents to treat the coach, venue, and (in small group sessions) other players and families with respect. We reserve the right to end a session early, without refund, if a player’s behaviour puts their own safety or someone else’s at risk.

Photos and video

We don’t publish photos or video of players publicly (on the website, social media, or anywhere else) without asking you directly first and getting your explicit permission. If we ever want to use an image from a session, we’ll ask — silence isn’t consent.

Changes to these terms

We may update these terms as the business grows — for example, once online payment is introduced. The current version always applies to any session booked from that point forward. Material changes will be reflected here with an updated date below.

Governing law

These terms are governed by the law of England and Wales.

Questions

If anything here needs clarifying, contact Miles directly at hello@milesaheadfootball.co.uk or 07999 325920 — real answers from the person actually coaching your player, not a call centre.

Last updated: 22 July 2026.